Public Perception towards Punjab Emergency Service Department Rescue 1122 in District Jhang

Abstract

The Punjab Emergency Service, Rescue 1122 is one of the most renowned rescue services in South Asia. Millions of emergency victims have been rescued by this medical, emergency, fire services, and the community emergency service in Punjab, Pakistan.  This study was designed to investigate the public perception of this rescue service. The study was conducted in Jhang, Punjab, Pakistan. Through multistage sampling, 250 respondents were interviewed. Chi-square and gamma tests were applied on data for testing the hypotheses through Statistical Package for Social Sciences (SPSS). It was concluded that the behavior of rescuers, their passion for serving humanity, and the quick response from the rescue teams in emergencies, were strong predictors of the perception of the public about Rescue 1122 emergency services. The study recommends these predicting factors should be focused on by the department during the training of the rescuers.